24 Hour Dispatch Services
Also, LCP utilizes its own drivers for some after an hour and long-distance trips in rural areas where 24-hour service may not be available.
A Network Of Transportation Vendors
LCP coordinates with other transportation providers statewide to provide regular local trips to members in more rural sparsely populated areas and urgent care trips in the urban areas.
Professional Scripted Call Center Services
Organization and clearly defined procedures have been developed and implemented. LCP provides one central location to serve as a statewide call center.
Non-Emergency Transportation Brokering
LCP better organizes transportation in urban areas for patients who cannot be expected to use the public transit system.
Proprietary Scheduling & Dispatch Software
LCP utilizes a proprietary information technology transportation system based on a relational database that will provide our utilization management staff with the necessary reporting capabilities to track and react to usage patterns.
Quality Assurance Tracking
The task of assuring appropriate, safe, professional, and timely transportation for a network of clients is one requiring aggressive and detailed planning.